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The following Traffic Management Flight NCO Yearly example has been taken out of IMT viewer so the formatting might be off.  I did not changed mission information, only names to protect myself and the people I have received the information from.  If you have anything you would like to submit, please do so.  If you have found this information useful, please let me know. Everyone of these letters has taken considerable amount of time to put together.  Please treat yourself to something special from one of the ads on the page.  We will both get something out of it.  (All money gathered pays for hosting fees and domain fees.  HONESTLY, when I see money come in it also prompts me to work harder on the site.)

OUTSTANDING PERFORMANCE IN PRIMARY DUTIES:
- Dynamic NCO! Flt Supt/SMSgt billet--exhibited superior leadership skills--fulfills ### SW mission everyday
- Driven to excel! Critical member of ### LRS Disaster Control Group--focal point for logistical response
- Coined by ### SW/CC for precise Personal Property entitlement briefing--met CC's pick up dates; super job!
- Spearheaded Missile Deactivation project--researched packaging estimates of $75K to complete huge task
- Validated $287K charges for Direct Procurement Method contract--saved $118K in excess shipment charges
- Managed the transportation of 46 Missiles, 85 Missile Guidance Systems Cans, and 20 Propulsion System
  Rocket Engines worth over $4.5B dollars--met all Homeland Security objectives and nuclear surety sustained!
- Orchestrated 130 tons of Red Horse (RHS) GWOT assets to meet Sealift--supported OEF and OIF operations
- Oversaw all Patriot Express/commercial travel bookings--100% seat utilization/obligated $600K in revenue
- Provided 1st class customer service; met/exceeded expectations--99% of 100 surveys rated excellent or above
- Supervisor in action! Expedited 6 "BLUEBARK" shipments--alleviated stress on family members of deceased
- Managed the counseling of 2,200 wg personnel on household goods entitlements--100% customer satisfaction

note:  not to question intent, but having PCSed more then my share, "100% customer satisfaction" is a stretch for a small briefing let alone 2,200 people.

- Oversaw base colonels moves into new quarters--received kudos from ### SW/CC--smooth move transition!
- Leading-edge reusable container enforcement returned 463 containers to AF inventory--$5.4K in DoD savings
- Applied Defense Travel System Ticketing contracts--secured AFSPC execution 7 months ahead of schedule
- Critical oversight of $3M Bank of America Centrally Billed Acct--recouped over $40K in unused ticket fees
- Capitalized World Wide Express industry opportunities; acquired DHL acct--expanded capabilities by 50%
- Strategically managed four aggregation points for 160 deployed SW personnel--100% on-time arrival rate
- Innovative movement of 2.6K lbs C/D-bags via comm truck vs airlift ensured on-time delivery--saved $20Ks
- Mission focused; orchestrated the deployment of 52 troops/$30M in assets to OIF/OEF combatant commanders

note: was this to the Combatant commanders or support for them?

- TMF Backbone; sought out to work the hard jobs--real world deployment, exercises, short-notices; does it all

SIGNIFICANT CONTRIBUTIONS WHICH IMPROVED LOGISTICS READINESS OPERATIONS
- Superior leader who breeds success--professional expertise/personal involvement are cornerstone of LG ops
- Revamped Transition Assistant Program briefing--retirees/separatees 100% customer satisfaction achieved

note:  similar to above.  In my experience seldom is 100% customer satisfaction ever achieved.  This is something that needs to be considered when ever it is stated, how can you quantify the comment?

- Refurbished TMF's "Wall of Achievement" recognition board--bolstered flight's morale, pride, and mission
- Aggressively evaluated Packing & Crating/Commercial Ticket Office contracts --100% AFSPC compliance
- Proponent of CSAF's "Fit to Fight" fitness philosophy--afforded all troops 10 hrs/week; earned 95% pass rate
- Developed Flt timeline/in-house skills tng for Operational Readiness Inspection--led flt to inspection-ready
- Relentless drive to expand his breadth of knowledge--completed Cargo Mvt Ops System Administration Course
- Advocated safety as priority #1; instrumental to zero write-ups during the ##AF Explosive Safety Inspection
- Exemplified service before self; volunteered as leader for wing's reveille and retreat flag detail--awesome!
- Generous contributor to the 2006 Combined Federal Campaign--donation assured the smashing of Wing's goal
- Expert in unit self inspection program; identified/corrected 23 discreps in multiple areas--AFSPC compliance
- NCOIC/CDF for RHS's Phase I Exercise--processed 20 chalks/950 tons of cargo--flawless logistics achvmnt
- Instituted Wood Packaging Material prgm; 23 personnel trained/1st AFSPC base operational prior to start date
- Revalidated 2TOX1 new CFETP & 5/7-lvl milestones--100% CDC pass rate--best training program in LRS
- Driven NCO! 10 hrs of EPR/DEC writing and supervisor mentorship; improved writing skills and leadership
- Selflessly devoted 12 off-duty hours for set up/tear down of Lewis & Clark Art Gala--community role model!
- Superb spt to our ### FW brethrens--processed 100 pieces & 220 s/tons during ORI--IG rated "Excellent"
- Aggressively monitored upgrade training; reduced number of personnel in upgrade over 12 months by 50%
- Flawlessly trained subordinates on survivability skills during exercise "STRYKER" Nov 06; all war ready
- Astutely managed $92K transportation budget via Powertrack-carriers paid on-time--with zero delinquencies



General Notes:

This is a good package and an even better learning tool.  Here is a little background concerning the award.  The person who this was wrote for didn't win the award but it helped get their decoration upgraded.  This tells two stories. First, anytime a supervisor takes identifying their airmen the better.  Second, what works for one "award" doesn't always work for all "awards"

Here is a little advise when you work an award...Whenever the word "all" is used ask yourself if a solid number can be used in its place.  This will add more validity to your work and remove questions from the panel.  Another issue apparent within this package is the use of percentages.  They are very good when they can be quantified.  Look at the following bullets for example:

- Provided 1st class customer service; met/exceeded expectations--99% of 100 surveys rated excellent or above
- Proponent of CSAF's "Fit to Fight" fitness philosophy--afforded all troops 10 hrs/week; earned 95% pass rate
- Revalidated 2TOX1 new CFETP & 5/7-lvl milestones--100% CDC pass rate--best training program in LRS

Now look at the following bullets and determine where 100% came from:

- Revamped Transition Assistant Program briefing--retirees/separatees 100% customer satisfaction achieved
- Aggressively monitored upgrade training; reduced number of personnel in upgrade over 12 months by 50%
- Proponent of CSAF's "Fit to Fight" fitness philosophy--afforded all troops 10 hrs/week; earned 95% pass rate