Award Examples

Communications and Information Award Program

Award Cat: NCO 3A0 C&I
Winner: MAJCOM

AFI 36-2845

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MAJOR ACHIEVEMENTS:
- Deploy'd to Al Dhafra, UAE; purged 380 AEW's files/staged 1.6 tons of rcds/100K e-files--first-ever for AOR
- Drove std desktop config for ORI fly-aways; imaged 9 laptops <8 hrs--integral to Wg overall "Excellent" rtg
- Enforced AMC-driven CAC logon policy; eradicated 212 vulnerable accts--98% compliant/leads MAJCOM
- Manag'd mx web page; real-time access to emerg mx msgs/OIs/TOs/Policy ltrs for flt-line prsnl--93% ME rate
- Implemented PII destruction plan; safeguarded 15K sensitive docs--bolstered OPSEC/protected 1.6K warriors
- Publicized DoD-mandated flash media ban; created multiple data xfer stations--malicious propagation halted
- Drove wkly CSA tng; integrat'd DRA; closed 696 Tier II jobs at Tier I--lessened burden on undermanned NCC
- Restored corrupted QA database; arm'd evaluators w/mx trend analysis for 4 airframes--80% MC rate in AOR
- Managed fwd-deployed ADPE; 43 IT assets/$60K value--equipped Refueler/AWACS/UAV maintainers w/C4
- Tracked staff actions; QC'd 50 rpts/20 decs; 2 Sqs/427 prsnl--100% on-time/error free/zero lost to CENTAF
- Administered EMXG off-base travel; validated/QC'd/routed 200 requests--balanced ORM vs FPCON threats
- Set up controlled area for SIPRNet cafe; protected secret terminals/squashed unauth access--fortified C4I sys
- Built Wg CSA Call Ctr; reallocated in-house PCs/phones/furniture; merged 3A tng & Wg spt--saved AF $37K
- ID'd CSA satellite office rqmt; eqmt/prsnl in-place <1 wk; on-site spt for remote users--response 30 vs 60 min
- Masterminded Wg's 3A MTP; incorporated new CFETP/standardized UGT--baselined KO tng for Team Pope
- Led validation of >6K users accounts; 99% verified & 1% disabled <6 days--ntwk secure w/uninterrupted ops
- Partnered w/AMC for TBA transition; validated 68 portal IDs/28 WTAs--readied Wg KOs for next gen tng std
- Meshed MPF prsnl roster & 3A database; matched skillsets w/vacancies & rqmts--1st rate KO spt across Wg
- Engineered IG team ntwk setup; designed layout/config'd 17 desktops--AMC inspectors hit the ground running
- Wrote Remedy pgm script; gen'd mthly HHQ trouble ticket analysis w/1 click o/t button--saved 84 man-hrs/yr
- Created CSA Call Ctr tng plan; roadmapped coverage for 200+ 3/5/7 lvl tasks--cut tng time from 12 to 6 mos

LEADERSHIP ABILITIES AND MANAGEMENT EXPERIENCES:
- Fill'd SMSgt billet as Pri ## AW FM for 6 mos; led 68 3As--seamless CSA/OMC/RM/CM/EIM/FOIA/PA spt
- Managed Wg's 3A AEF deployment rqmts; postured 22 warfighters to deploy--filled 8 crucial GWOT taskings
- Guided Wg during INFOCON 3; touch mx on 1.4K PCs for viruses--4K accts compliant w/in AMC 72-hr susp
- Directed tm to fix 1500+ trouble calls; averaged <30 mins per ticket--culminated in ntwk's 99.4% uptime rate
- Piloted Wg CSA consolidation; centralized 15-mbr cell/spt'd 21 Sqs--stoodup 4 vs 7 mos...crushed AMC susp
- Led Wg qtrly KO Forum; briefed BRAC/cyberspace xformation/vital ops info--mbrs poised for AF/local chgs
- Matched 68 prsnl to UTCs/coord w/18 UDMs; ART sys 100% accurate--guaranteed zero overtasked/shortfalls

OTHER ACCOMPLISHMENTS:
- Revamped "Warrior o/t Wk" pgm; coined by SECAF/Awd'd EMXGs IM 1st Qtr/1st Sgt Desert Diamond Awd
- Initiated CSA comm link; distro'd $40K LMR eqmt & creat'd reachback spt--instant response saved 40 hrs/mth